Skip to main content
CHARGE NOW Help Centre home page
  • Submit a request

Frequently Asked Questions

Search

  1. CHARGE NOW
  2. Account & Contract

Account & Contract

Contract

  • How can I cancel my CHARGE NOW contract?
  • How can I withdraw from my CHARGE NOW contract within my 14-day cooling off period?
  • How can I reactivate a CHARGE NOW contract?
  • Can I change the country of my existing contract?
  • I cancelled my CHARGE NOW contract by mistake—What can I do?
  • Does my contract have an expiration date?

Account

  • What details can I change within my CHARGE NOW account?
  • How can I reset my log-in credentials?
  • Why do I no longer have access to my account?
  • How can I delete my CHARGE NOW account?
  • How can I change from a private to a business account?
  • What does social login mean?
See all 18 articles

Need immediate help?

* The cost of the call depends on the country and network you're calling from.

Phone:

+44 808 501 5589

You can reach our customer service team during the following hours:

Monday - Friday 7 a.m. to 7 p.m.

Overview
  • Service
  • Tariffs
  • Highlights
  • Map
Support
  • FAQs and Customer service
Legal
  • Terms & Conditions
  • Privacy Policy
  • About this website
  • Accessibility Statement
  • Copyright
Cookies
  • Cookie Policy
    Download the app
  • Download on App Store
  • Download on Google Play
Čeština (Česko) Dansk (Danmark) Deutsch (Österreich) Deutsch (Schweiz) Deutsch (Deutschland) Deutsch (Luxemburg) Español (España) suomi (Suomi) Français (Belgique) Français (Suisse) Français (France) Français (Luxembourg) Magyar (Magyarország) Italiano (Svizzera) Italiano (Italia) norsk bokmål (Norge) Nederlands (België) Nederlands (Nederland) Polski (Polska) Português (Portugal) Slovenčina (Slovensko) Svenska (Sverige)
A service by Digital Charging Solutions GmbH © Digital Charging Solutions